The TELUS group acknowledges that our operate spans many Territories and Treaty locations and we've been grateful for the standard Knowledge Keepers and Elders that are with us these days, individuals who have gone prior to us as well as youth that inspire us.
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Hello there RoHo_ and thanks for your time and energy, our crew will likely be happy to take a look at this with you. We are going to want more information pertaining to your account so we'll mail you A non-public concept Soon, thanks!
The brand new calling function demands not known callers to hear a brief information and manually react using a 1-digit code. For example, a primary-time dialer making an attempt to hook up with a customer with the decision Manage feature might be greeted with a short information stating “this amount has Call Regulate – to acquire through, you should press 9.” The selection is randomly produced. As soon as the digit is pressed, the call will hook up.
If an automatic assistant asks for the reason of the call, mention "I wish to make payment arrangements for my mobility Invoice".
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The TELUS crew acknowledges that our operate spans quite a few Territories and Treaty parts and we've been grateful for the standard Expertise Keepers and Elders that are with us currently, whoever has long gone in advance of us as well as youth that encourage us.
The scammer called this morning in the quantity 17787193836. It was a woman. She supplied me to change my phones right into a loyalty application which was a means greater deal than what I have now.
It's probable the receiver of you mobile phone calls has that facts inside their contacts. The cellphone will Show that if it is a match in your case variety.
Simply just kind the small print of the inquiry in a very information and it'll be despatched to the human agent. Messaging Here's asynchronous (non-live), so that you can close the app or go about your day whilst the agent operates in direction of acquiring you a resolution.
@Oleginza Wrote: I termed Telus CS at 8.55AM Mountain time plus they hanged up on me, expressing that I ought to phone all through Telus customer service "regular Office environment hours". Is this for authentic?
Dependant on your description, the call you received seems to become a fraud. Telus normally takes customer security incredibly critically, and we wish to assure you of the next:
You are going to then receive a text message when the agent responds, and you can adhere to up at your earliest comfort.
The TELUS group acknowledges that our get the job done spans many Territories and Treaty regions and we have been grateful for the normal Understanding Keepers and Elders who're with us currently, those who have gone ahead of us as well as youth that encourage us.